Current Terms and Conditions of Service

May 2002

Web Hosting
This agreement is between Internet Enhancements Internet Services., ("Internet Enhancements") and the Customer to provide Web Hosting on Internet Enhancements's network of shared servers. For payment, we accept cash, personal cheque or company cheque in U.S. funds.

Billing
All hosting services are normally billed within the first 10 days of any given month in advance. Bills for partial periods are prorated to 1/2 months. For customers that exceed their monthly Traffic Allowance, Internet Enhancements reserves the right to bill the customer an additional $30.00 per month for each 1,000 megabytes of data transfer. Please refer to our pricing schedule for current rates. Internet Enhancements reserves the right to change pricing within thirty (30) days notice. Pre-paid annual contract rates are not affected until renewals take effect. Overdue accounts are subject to interest penalties, account cancellation or service suspension. Accounts cancelled due to overdue status are subject to an additional fee equivalent to 60 days service.

Domain Registration
Internet Enhancements will provide the hardware and system administration necessary to provide World Wide Web access to the Internet community. Internet Enhancements will also provide a single and unique Universal Resource Locator (URL) address for use by the Customer (i.e., www.ie96.net/yourname) or at the Customer's request, Internet Enhancements will assign a virtual domain name to our servers (i.e., www.yourname.com) provided that the name is legally registered to and under the control of the Customer. The Customer understands that domain name registration can take 2 weeks (or more, however usually only 2-3 days). Internet Enhancements will, however, assign a working address to the Customer's pages. The Customer agrees to pay the domain name renewal fee directly to InterNIC or other appropriate domain name registrar (currently US$35.00/year at Verisign, domain fees may be cheaper elsewhere). Neither InterNIC or VeriSign, are related in any way to Internet Enhancements, and their rates and policies may be subject to change. This fee is subject to change by Versign or other domain name registrar.

Network Service
The Customer understands and agrees that Internet Enhancements will make every effort to keep our network of servers running continuously. However, our servers will, from time-to-time, be disconnected due to routine maintenance, upgrades and other required events. In addition, due to circumstances beyond our control, service may be periodically interrupted. Internet Enhancements will make its best effort to keep all information on our servers backed-up. However, the Customer assumes responsibility for making separate back-ups of any information posted to our servers. Internet Enhancements is not responsible for lost materials or information. Internet Enhancements shall have no obligation to provide services to the extent and for the period that Internet Enhancements is prevented from doing so by reason of any cause beyond its reasonable control, including without limitation the inability to use or the failure of any third party telecommunications carrier.

Security
Internet Enhancements will also make its best effort to maintain security on our network of servers. However, the nature of the Web and the Internet is not secure by default. The Customer assumes responsibility for the appropriate use of security within the Customer's scripts and directories. Perl 4 and 5 and Java CGI scripts are the only CGI scripts supported by Internet Enhancements. All CGI scripts require approval by Internet Enhancements. Our Shared Secure Servers use the Secure Sockets Layer ("SSL") between a compatible web browser and our servers. Information forwarded from our Secure Servers that does not use SSL will not be as secure as using SSL.

Content
The Customer assumes full responsibility for all content posted to Internet Enhancements's servers on the Customer's behalf, including any trademark, copyright, patent or other intellectual property submitted to Internet Enhancements for either creative services and/or straight posting to our servers. Internet Enhancements reserves the right to remove without notice any material which, in its sole opinion, may result in a violation of intellectual property rights of others or any other applicable Federal, Provincial, Common, or International laws or regulations. Internet Enhancements does not tolerate e-mail spamming or similar abuses of its network. The Customer will comply with the current Internet Enhancements Acceptable Use Policy ("AUP"). Customer acknowledges that the AUP may be amended by Internet Enhancements from time to time, and the Customer agrees to be bound by such amendments. The Customer will adhere to the laws of New York and The United States of America in using the services including but not limited to those laws regarding:

1. court ordered publication bans,
2. restrictions on publishing, printing, distributing, possessing, selling, advocating, promoting or exposing, obscene material, child pornography, or hate propaganda and Client understands that these situations could generate criminal liability;
3. restrictions on the use of trade-marks or trade names;
4. restrictions on the use of copyright work, including without limitation, software's;
5. restrictions on defamation, libel, harm to reputation, invasion of privacy, misuse or failure to protect personal information, violation of secrecy, unfair competition and other situations which could generate civil liability; and vi) export and import restrictions. The Customer will be solely responsible for any and all items or statements transmitted, posted, received or created through the Customer's account, on Internet Enhancements's system or any other system, and their content, even if transmitted, posted, received or created by someone else, and the Customer agrees to indemnify and hold Internet Enhancements, its directors, officers, employees, agents, contractors and affiliates, harmless from any loss, damage or liability which may result there from.

This Agreement is governed by the laws of the State of New York and the federal laws of The United States. The parties submit to the non-exclusive jurisdiction of the Courts of New York. The Parties have required that this agreement and all documents relating thereto be drawn-up in English. If any part of this Agreement is held to be unenforceable or invalid, it will be severed from the rest of this Agreement, which shall continue in full force and effect. This Agreement and any schedules or other documents referred to herein, constitutes the entire agreement between the parties relating to the Services and supersedes all prior written or oral agreements, representations and other communications between the parties, and shall ensure to the benefit of and be binding upon each of the Client and Internet Enhancements and their respective successors and permitted assigns.

Cancellation of Services
Internet Enhancements and the Customer may cancel this agreement at will at any time with thirty (30) days written notice. In the event that this contract is cancelled by Internet Enhancements, the Customer will receive a pro-rated refund of any unused portion of the billing period. Domain registrations and any set-up fees are non-refundable. Customer acknowledges that these terms and conditions are subject to change without notice. THE CUSTOMER'S CONTINUED USE OF Internet Enhancements CONSTITUTES CUSTOMER ACCEPTANCE OF THESE AND ANY AND ALL MODIFIED TERMS.

Acceptable Use Policy
Internet Enhancements Internet Services maintains an "Acceptable Use Policy" (AUP) which is updated from time to time. Conduct that violates this policy includes, but is not limited to, the activities in the following list, when such violations involve or utilize or are handled by Internet Enhancements's network or servers.

1. Use of accounts in such a way as would violate Internet Enhancements's contracts with its service providers.
2. Giving access to your account, through sharing of passwords or otherwise, to any person other than the assigned user or pre-authorized group users.
3. Using the network to gain unauthorized access to any computer system.
4. Unauthorized attempts to circumvent data protection schemes or uncover security loopholes. This includes running programs that are designed to identify security loopholes and/or decrypt intentionally secure data.
5. Knowingly or recklessly performing an act that will interfere with the normal operation of Internet Enhancements's computers, peripherals, or network.
6. Deliberately wasting/overloading Internet Enhancements's network/server resources or those of any other system via Internet Enhancements.
7. Initiating or propagating electronic chain letters.
8. Inappropriate or unsolicited mass mailings or talk requests such as multiple mailings to newsgroups, mailing lists or individuals.
9. Inappropriate posting of commercial or inflammatory material to newsgroups not intended or inappropriate for such postings.
10. Forging communications to make them appear to originate from another person.
11. Attempting to monitor or tamper with another user's electronic communications, or reading, copying, changing or deleting another user's files or software without the express agreement of the other user. Every attempt will be made to resolve informally minor infractions of this AUP. Depending on the severity and likelihood of malintent of a violation of the above, Internet Enhancements may at its sole discretion:

1. Notify the individual user and/or corporate point of contact with a warning.
2. Disable, temporarily or otherwise, the specific user's access.
3. Notify the appropriate federal or provincial authorities.